by Angela Guess

A new press release reports, “Panasonic and IBM today announced their work together on a digital concierge service to enhance consumer experiences and expectations while traveling. The empowered consumer expects a seamless, easy and personalized travel experience. A hotel’s digital capabilities and amenities can impact a traveler’s decision about where they book a stay. Today, Panasonic and IBM are introducing a creative and immersive experience that not only benefits the consumer, but also allows hotels to upgrade traveler experiences in the very competitive hospitality market.”

The release goes on, “The Panasonic Digital Concierge applies Watson and IBM Cloud to a digital mirror designed for hotels and other hospitality industry customers. Using the digital mirror, hotel guests can have a spoken dialog with Panasonic’s Digital Concierge to quickly obtain a host of information about the hotel and its services, entertainment and shopping opportunities, transportation, weather, and other topics related to their stay. ‘Panasonic has identified a need for this and several other kinds of connected solutions in the hospitality industry,’ said Yasuji Enokido, president of Panasonic Corporation’s AVC Networks Company.  ‘Working with IBM, we plan to further implement our connected solutions vision while making use of Watson intelligence to provide end-users with more natural cognitive functionality as well as richer feature sets’.”

Read more at PR Newswire.

Photo credit: Panasonic.