According to a recent press release, “McDonald’s Corporation and Dynamic Yield Ltd. today announced an agreement by which McDonald’s will acquire Dynamic Yield, a leader in personalization and decision logic technology. With this acquisition of Dynamic Yield, based in New York and Tel Aviv, McDonald’s builds on its significant technology investments for growth. McDonald’s will […]
OpenText Enables Intelligent and Connected Customer Service in the Cloud
A recent press release reports, “OpenText, a global leader in Enterprise Information Management (EIM), today announced the availability of OpenText Qfiniti for Amazon Connect, a self-service, cloud-based contact center solution that enables any business to deliver better customer service at a lower cost. OpenText Qfiniti is available now on AWS Marketplace. ‘For the intelligent and […]
Adding Humans Back Into Your Big Data Insights
Click to learn more about author Ariel Amster. Most businesses have a goal to be a data-driven organization. It’s an admirable goal, one that can bring a notable amount of benefits and advantages for any company. In many cases, this emphasis on big data is all part of turning many business processes into automated processes. […]