If you’ve never heard of dark data, you’re not alone. Setting aside the ominous name, dark data isn’t something that is inherently bad – although, in practice, it usually does end up this way. Dark data is usually unstructured data, though it can also be semi-structured or structured data that a business collects and stores but […]
How AI Tools Like Conversational Intelligence Improve Healthcare Customer Journeys
According to a recent report, a continuous loop of disruptions impacts 20% of customer interactions in healthcare, with nearly half of these disruptions delaying or preventing patient care. However, organizations using conversational intelligence to listen to and analyze the voice of the customer (VOC) are realizing benefits, citing a 25% increase in first-call resolution rates and […]
Three Ways AI Will Change in the New Year
In the fast-paced landscape of 2023, organizations embraced artificial intelligence (AI) and its related technologies, experiencing a surge in diverse AI applications. According to data from McKinsey, there was a significant 55% adoption rate of AI across global industries by employees. However, as we step into 2024, organizations recognize that while AI is critical for competitiveness and […]
Unstructured Data Management Predictions for 2024
As unstructured data continues to grow exponentially, it is creating an inflection point for IT leaders. The average enterprise IT organization is managing petabytes of file and object data. This has resulted in high costs for data storage and protection, growing security risks from shadow IT and too many data silos, and the desire to leverage […]
Unlocking the Power of Data: Transforming Data Architectures in the Next Data Cycle
As the world becomes ever more data-driven, enterprises and public sector organizations increasingly realize the limitations of relying solely on structured data to gain insights into their business. The next data cycle demands a shift in data architectures that also encompasses the harnessing of unstructured data. In this article, I will shed light on the […]
Using AI to Improve Metadata and Business Outcomes
When training AI models, the accuracy of the AI app depends on the quality of the training material it receives. Naturally, feeding it more than it needs or not enough will be either costly or result in a poor model, respectively. When using AI, you want your results quickly and with minimal cost. The best […]
Why Your Enterprise Needs Data-Centric Cybersecurity (and How to Achieve It)
Hardly a week goes by without news of another cybercrime. A recent example is the MOVEit breach, in which hackers stole data from customers of the MOVEit file transfer service. Between May and August, at least 600 organizations and 40 million users fell victim – with no apparent end in sight. One reason for the parade […]
Defending Your Organization from Illegal Data’s Wrath
In today’s interconnected world, businesses not only grapple with the management of vast amounts of data but also face the looming threat of illegal data concealed within their digital repositories. This proliferation of illegal data presents a range of risks and challenges that organizations must confront. Illegal data encompasses a broad spectrum of content or […]
Maximize Data Impact with an Effective Data Lineage Strategy
High-quality data can produce powerful insights that enhance decision-making. For data-driven organizations, this leads to successful marketing, improved operational efficiency, and easier management of compliance issues. However, unlocking the full potential of high-quality data requires effective Data Management practices. That’s why a robust data lineage strategy is essential – it helps increase information utility and maximize data […]
Why Metadata Is a Critical Asset for Storage and IT Managers
We live in a data-driven economy, but what lies beneath the data is hidden gold. Metadata, or data that describes data, delivers many benefits for storage and IT managers. Yet metadata is complex, vast, and distributed across hybrid cloud infrastructure. Understanding and strategically managing metadata as part of your overall data storage strategy has become central […]